How can I change my nickname or the name of my castle in the game?

The process depends on the game you are playing.For Goodgame Empire (browser version)Changing your nicknameGo to Settings (in the top-right ...

How can I surrender an outpost?

If you would like to surrender an outpost, please follow the instructions below.For Empire: Four KingdomsGo to the outpost you want to surre...

Why can't I see my King’s Banner?

The most common reason why you cannot see your King’s Banner is that your VIP Banner is currently active. Once you reach enough VIP points, ...

Why am I not seeing certain events or features on my account?

Some events and game features only become available once your account reaches a specific minimum level. If your level is below the requ...