Welcome to Support!

Before we proceed, let’s start with the most important question: Can you still log in to the game?

• Yes? Awesome! Please log in and create your ticket directly from the in-game support option found in the settings menu. This way, we can assist you more effectively and get you back to enjoying the game as soon as possible.

  For Goodgame Empire:

  Navigate to the Help menu (marked with a question mark).
  From the drop-down list, select the last option, Support Chat.
  
  For Empire: Four Kingdoms (Mobile Version):

  Go to the bottom menu and click on Community.
  From the drop-down list, select Support Chat.
  
  

• No? If you're unable to access the game, use the chat-bot (bubble on the right side) to contact us. Please ensure you provide a valid email address so we can follow up on your issue properly.

Note: This channel is exclusively for login and legal issues. For all other inquiries, please use the in-game support feature to reach us. Thanks for your understanding, and happy gaming!