I want to setup a password for my in-app purchases. How can I do that?

Many devices come with the option of protecting your purchases by requiring a password when a purchase is made.  This behavior can...

Why didn’t I get my Royal Market offer even I did a payment.

There could be several reasons why you did not receive your Royal Market offer ( choosable rewards). Here are the most common issues:Unmet R...

Will taxes apply to my purchase?

To view your purchase history in the Google Play store there are a few options available to you. Using the Google Play Store appOn your...

The currency I pay in is not correct. How do I change it? (Google Store)

he currency that the in-game shop charges is set by the app store and the settings on your app store account. We are therefore unable to con...

The currency I pay in is not correct. How do I change it? (Apple)

The currency that the in-game shop charges is set by the app store and the settings on your app store account. We are therefore unable to co...

I made a purchase but did not receive my rubies!

Sometimes delays in the processing of your order may happen for various reasons, from bad or inconsistent network connections to issues with...

Where can I find my purchase information? (Google)

To view your purchase history in the Google Play store there are a few options available to you. Using the Google Play Store appOn your...

Where can I find my purchase information? (Apple)

Where can I find my purchase information? (Apple)To view your iTunes purchase history there a two options.  Using the iTunes PC/Ma...

I was overcharged! (Apple)

Apple/iTunes will not send you a receipt immediately upon your purchase but rather within 2 to 5 days after a purchase is made. In addition ...

How do I cancel a subscription on iOS?

1. Go to your iOS device settings > tap on your account > iTunes & App Store2.Tap your Apple ID at the top of the screen.3.Tap Vie...

How do I cancel a subscription on Android?

1. Open the Google Play Store2. Tap on the top right button that has your account Icon3. Tap Payments and subscriptions4. Tap Subscriptions ...

What happens if I stop playing/uninstall the game? Will I still be charged for subscription?

You should login once per month to ensure your account receives the Subscription renewal. Bear in mind that even if you do not login once pe...

What happens if I cancel my subscription

You will still have the subscription bonuses for the month you paid and after that you will not be charged.

Can I have several subscriptions active for different accounts

No, you can only have one subscription per Google Play or Apple account.