We understand it can be frustrating not to win rubies, especially after multiple spins. However, the odds of winning rubies remain the same with each spin, regardless of how many times you’ve tried. It's a common misconception to think that your chances increase after several unsuccessful attempts, but each spin is independent, similar to how flipping a coin always has a 50/50 chance, no matter how many times it's flipped.

Is the event working correctly?

Yes, we can confirm that the Wheel of Unimaginable Affluence is functioning as intended. The odds are preset, and rubies are one of the rarest rewards, making them the hardest to win. Unfortunately, our support team cannot influence the outcome or the chances of winning rubies.