For security reasons, only our support staff can update the email address on your account.

If you still have access to the email address currently registered to your account, please contact our support team and reply to the automated ticket confirmation email from the registered email address. To ensure your request is processed promptly, include the following details in your reply:

• Your account’s name
• The game server you are playing on (e.g., US1)
• The new email address you wish to use

Responding from the registered email confirms to our support team that you are the account owner, and the provided details will allow them to locate your account and update the email address.