How can I keep my account secure?

Your account security is crucial!Here are some security tips to help protect your account in Empire: Four Kingdoms and beyond:How to Protect...

Someone accessed my account, what should I do now?

Incidents commonly referred to as "account hacks" are typically the result of insufficient attention to account security by the player.We'v...

How can I change my username?

To change your username in the game, follow these steps:Go to Settings in your game.Next to your player name, click "Edit".This will allow y...

AA-Email Change Self Management (Browser)

 Hello!Thank you for reaching out to us regarding your request to change your email address.To initiate the email change, simply follow...

I lost my account due to inactivity

Extended periods of inactivity may result in an account becoming ruined or completely deleted. The time frame for this process depends on th...

Stolen account

We take account security very seriously, but to date, we have not received any valid reports of true account hacks. All reported cases have ...

Why is my game crashing?

Following these steps should help to fix any problems you are experiencing in the first instance: • Check that you have installed the l...